Hotel guests have become more discerning that is why hotels are making the effort to satisfy their demands. Guests expect a 4-star hotel to provide them with excellent local food, curated experiences and thoughtful room designs with a touch of quirkiness.
If hotels want to provide their guests with a next-level experience, the priority must be food. Food tourism is now popular and hotels should not ignore the trend. Hotels must take the next step and make the effort to provide their guests with a memorable dining experience because there are visitors who book for accommodations based on the type of restaurant that the hotel offers.
When it comes to choice for accommodations, boutique hotels usually have an advantage over large chains because they have fewer properties to manage. Boutique hotels are more innovative when it comes to the speed and flexibility in things like design, technology, food and the overall experience provided to guests.
It used to be that young, single travellers were more adventurous while families were considered as boring. However, the millennial that travelled last year has now a wife and child to accompany him on his travels. Now, families are going to hotels that are frequented by singles because they enjoy the hotel experience. Hotels must be prepared to provide diverse fulfilling experiences to all groups.
A successful hotel is not just a comfortable place to sleep in; it must offer events, festivals, dining and interactive experiences because guests want to be entertained. Learn from bars and restaurants that know how to entertain their customers.
While technology is very important in streamlining the processes and gathering data from potential customers, human understanding must still be applied by hotels to enhance user experience. At the end of the day, guests will still look for staff they can interact with and fully understands what they want.
At Pattaya 4 star hotel the goal is provide the guests with a unique experience through comfortable furnishings and modern room designs. The hotel is conveniently located near areas where shopping, dining, nightlife and entertainment are offered. Guests will experience the world famous combination of beaches, fun, sun and drinks.